Deciding What Spreadsheet Application To Use. This would ultimately be up to you. The big "fight" has always been between Lotus 1θι and Microsoft Excel. I started out with Lotus 1θι back in 1993 and learnt Lotus Macros programming(via self_tutoring). I eventually used this skill to develop _ in my free time _ various custom spreadsheet solutions(that were formally adopted for use in the departments I worked in as a brewer/manager in Guinness), before switching to Microsoft Excel in 2001. Subsequently, I developed my Excel Visual Basic spreadsheet programming skills (also via self_tutoring), because the company had chosen to adopt MS Office during the roll over to year 2000.
This last point in my opinion is ONE major benefit you must seek to extract, if you choose to engage the services of a developer. S/he should be able to help you develop (in_house) expertise needed to maintain the application AFTER s/he is gone. If you fail to ensure this, all your cost_savings from using the application might end up being spent paying the developer to maintain the application over time in the future!
In effect what I am saying is that companies which get the most value from spreadsheet automation(including using it to avoid expenditure on less adaptable commercial off the shelf applications) will be those which empower their users to routinely generate "in house" solutions. In such companies, you will find that only when the requirement becomes considerably specialised or complex, does the IT department get called upon to develop or purchase software solutions for user departments or functions with significant data recording and analysis needs.
For instance if a company had five drink brands in the market but notices that Brand A, which has a profit margin of at least twice the others is in greatest demand, they could (a) focus production efforts on that brand, so that more bottles go out to trade (b) Apply Best Practice/Continuous Improvement initiatives that would result in lower costs of producing each bottle of Brand A so that even though the market price remains fixed, the company is able to earn increasing profit margins per bottle.